I love to help people with their computers. I also love to solve problems.
The current state of computer ‘online’ help is a problem. Wouldn’t you agree? Users have given up on using the help-menu in software applications. The typical complain goes:
1) I can’t find what I’m looking for!
2) If I find something, I have a hard time understanding the prose!
I set out to solve this problem by creating visual help.