Archive for the ‘Help’ Category

June

04

by Kaj Kandler

Plan-B for OpenOffice.org celebrates fast expansion of its help topics supported by screencasts.

Within two weeks, we were able to grow the number of screencasts by 50%. Most new screencasts deal with paragraph formatting.

Some of the new additions are:

If you like fancy document formatting then you need to check out how to create drop cap letters at the beginning of a paragraph.

We look forward to your comments on the new help topics.

November

07

by Kaj Kandler

I love to help people with their computers. I also love to solve problems.

The current state of computer ‘online’ help is a problem. Wouldn’t you agree? Users have given up on using the help-menu in software applications. The typical complain goes:

1) I can’t find what I’m looking for!

2) If I find something, I have a hard time understanding the prose!

I set out to solve this problem by creating visual help.